KnowledgeBlue LLC and its affiliates respect your ability to make informed choices about the collection and uses of your personal information. This privacy policy tells you about our online collection and uses of information that identifies you personally so that you can make an informed choice about using this site. The terms of this policy apply to www.knowledgeblue.com and not any other web sites that KnowledgeBlue may operate and maintain. Those web sites are subject to their own specific Privacy Policy. Business users should refer to the terms and conditions of service/sale for any specific conditions governing KnowledgeBlue's use of business information. Those terms and conditions take precedence over this policy, and apply to all businesses, including sole proprietorships and other small business enterprises.

Information Collected From This Web site

When you visit this web site, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site's operation. This information is used to generate user profiles and to personalize the web site to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your username, password, place of birth, full name, telephone number, email address, and postal address, or other information to register online, or for you credit card number or other personally identifying information to fulfill licensing transactions or to receive products or services. We may also ask you about your age, hobbies, income, gender or other information to participate in surveys or other online activities. Providing information on online forms is always voluntary, and you are free not to complete any online forms.

How We Use Your Information

The information collected online is stored indefinitely and is used for various purposes, including processing your transactions, customer service, product and service, development, direct marketing and marketing analysis, facilitating your use of this web site and customizing your image selection to your particular interests. The information we collect may be shared with our subsidiaries, agents, third party contact providers, affiliates, and selected other entities for similar purposes. For example, when you fill out an online support request form on a KnowledgeBlue web site that information may be automatically shared with our partners. That is, your user name, trouble ticket number, etc. may be shared with our partners to help resolve your support request.

About Cookies

When you visit a KnowledgeBlue web site we place a text file called a cookie in the browser directory of your computer's hard drive. A cookie is a small piece of information that a web site can store on your web browser and later retrieve. The information that cookies collect includes the date and time or your visit, your user information and your navigational activity. Cookies offer you may conveniences. They allow KnowledgeBlue, and certain of its subsidiaries and third party contact providers, to recognize information, such as the Support Requests you have created, and assist in determining what content is best suited to your needs. Cookies also allow you to retrieve previous search results, and access to product information with ease.

Links to Other Web sites

The sites to which we linked, including but not limited to the sites of subsidiaries and third party contact providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Children

We do not intend to either solicit or collect personal information from anyone under the age of 13. If you are under 13, you should use or enter information on this web site.

Questions or Concerns

If at any time you believe that KnowledgeBlue has not followed the above policy, please let us know by sending an email to support@knowledgeblue.com or call us at 1-800-6006-3545. We will make reasonable efforts to identify and correct any problems.

Changes to This Online Privacy Policy

We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this web site. We encourage you to review this privacy policy whenever you visit our web site to make sure you understand how we use the information we collect

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