openBLUE Key Functions

CRM

The openBLUE Web Store provides everything you need to run your web presence. The information handled on the Web is part of the openBLUE solution, so no synchronization or extra integration work is required. Unlike a lot of other applications and shopping carts, you can customized the openBLUE Web Store with your own look-and-feel and even use your own shopping cart if required. That's why we called it openBLUE.

 

Online Product Catalog
View and search the your product catalog. Product images can be displayed, if the product has an image attachment. You can restrict the products available on the web.

You can define (multiple) hierarchies to limit product selection. You can also search by Product Category or Product Attributes.

 

Online Pricing and Availability
You can choose, if you want to show product availability (either as "available" or the actual quantity). If the user is logged in as a Business Partner Contact with a specific price list, these prices are shown; Otherwise the default price list is shown.

 

Online Sales Transactions
Add items to the Shopping Basket via the Product Catalog or web form request. You can change quantity or delete items.

When checking out, you can make it mandatory to sign in to retrieve stored customer information. For the Confirmation, applicable shipping costs and tax is calculated. The payment information is entered or confirmed. We support the VeriSign payment processor standard out-of the-box and because we have an openArchitecture other payment processors can be added. Before submitting you can verify the credit card number for data entry errors.

After receiving the payment confirmation, the order is created and the receipt is displayed. Optionally an email can be sent with the receipt.


User Management

You can store user information and enable cookies to allow automatic detection and sign in.

 

Counter
You can monitor web requests and collect information like referring page, client host, time, user (when signed in), etc.

 

Info Requests
A web user request can be forwarded to one or more email address. You can also send a confirmation to the requester. The request becomes part of the Customer Relations Management.

 

Contact Us

 

Click here to view an openBLUE demo

 

Click here to purchase the openBLUE user manual

 

Click here for a free openBLUE trial account.